911 Commission

911 Commission

9-1-1 Emergency Center Communications

The Eastern Shore of Virginia 9-1-1 Communications Center is the public safety answering point for the Counties of Accomack and Northampton. All 9-1-1 calls are received by the ESVA911 Communications Center. Police calls are transferred to local Sheriff's Offices or the Virginia State Police for handling and dispatching. Fire and emergency medical services calls are handled and dispatched directly to fire and EMS agencies by the staff of the Eastern Shore of Virginia 9-1-1 Communications Center.

In addition to receiving wireline 9-1-1 calls, the Eastern Shore 9-1-1 Center also serves as an answering point for cellular and other wireless 9-1-1 calls. The Center is committed to receiving Enhanced Wireless 9-1-1 Service as it develops pursuant to the Federal Communications Commission's Docket 94-102.

The Emergency Operations Center (EOC) is also located with ESVA911 for any consolidated Emergency Services operations of the two counties and the Town of Chincoteague, as well as housing the Accomack County Emergency Operations Center.

More information is available at the website for the Eastern Shore of Virginia 9-1-1 Communications Center.


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Citizen Input graphic

Now Available


Citizen Input is a cloud-based service that allows 9-1-1 callers to send videos, photos or live, streaming video to the 9-1-1 Center in a controlled, permission-based procedure.


When a person calls 9-1-1 using a mobile phone, the 9/11 Dispatcher can send a link to the caller's phone by text requesting photos, video, of a live stream No app download is required on the caller's phone


The 9-1-1 Dispatcher will be able to see what the caller is seeing, enhancing the call-taking process. The 9-1-1 Dispatcher can then share the video, photos, or live stream with responding personnel.


Department Staff Information

Jeffrey A. Flournoy
9-1-1 Director

[email protected]

Phone 757-442-0911
Fax 757-787-1044

ESVA 9-1-1 Center
23201 Front Street
PO Box 337
Accomac, VA 23301-0337