Child and Adult Service Programs

The Department provides the following services:

  • Adoption Services - Assists with the placement of children in "forever" homes
  • Adult Services - Helps elderly or disabled citizens remain independent
  • Auxiliary Grant - Supplemental income for citizens residing in assisted living facilities
  • Child Care - Day care supplements to families
  • Child Protective Services (CPS) - Protection for children, preservation of families, whenever possible, and prevention of further maltreatment. Child Protective Services is non-punitive in its approach and is directed toward enabling families to provide adequate care for their children
  • Employment Services/VIEW - Helps citizens broaden and develop job skills
  • Energy Assistance - Heating, cooling and crisis assistance
  • Supplemental Nutrition Assistance Program (SNAP- Formerly the Food Stamp Program)
  • Foster Care- Provides homes and compassionate foster parents for children who are removed from their homes due to abuse or neglect, or other family circumstances that prevents children from remaining in their homes.
  • Foster Care Recruitment and Training- Become a foster care provider
  • Fraud - Investigations for false benefits requests
  • Medicaid - Medical Assistance
  • Temporary Assistance to Needy Families (TANF) - Short term financial assistance to families with children

Did you know that you can apply for benefits online?
Visit or call (855) 635-4370.
The Enterprise Customer Service Center is now available to receive applications over the phone for Supplemental Nutrition Assistance Program, Temporary Assistance for Needy Families and Medical Assistance :
Monday through Friday from 7:00 a.m. to 6:00 p.m.

 Adult Service Programs

The Adult Service Programs provides services to Northampton's adult population, allowing them to remain independent and safe in the least restrictive setting.

For information on Adult Services Programs, contact
J. Gregory Routzong, Family Services Specialist III
757-678-5153, ext. 331
[email protected]

Child Care Programs

The agency's child care programs provides funding for quality child care services to Northampton's working families and parents enrolled in an educational program. Last fiscal year, Northampton served 64 families, 192 children, making child care payments totaling over $300,000.

In keeping with the state agency's child care policy, Northampton seeks to
assist low income families financially to find affordable, quality childcare,
promote parental choice in childcare selection and empower parents to make decisions in their family's best interest,
increase the quantity and quality of certified child care providers.

Childcare Programs include:

  • Headstart
  • Quality Initiative

For information on childcare programs and provider activities, contact:
C. Reneta Major, Family Services Specialist II
757-678-5153, ext. 330
[email protected]

Child Protective Services

Since 1975, the VA Department of Social Services has supervised the CPS Program. Its goal has been to identify, assess and provide services to children and families, maintaining their safety and preserving the family unit.

Locally, Northampton, has two social workers responsible for:

  • receiving reports of abuse and neglect
  • conducting investigations to determine the validity of the reports
  • providing on-going services to maintain child safety and prevent future abuse and neglect

Child Protective Services Programs

Prevention Services

Child Abuse & Neglect Hotline
A 24-hour child abuse and neglect hotline is maintained by the State agency, providing the public with 24 hour a day, seven days a week access. The Hotline number is (800) 552-7096.

For information on Child Protective Services Programs, contact:

Sheryl Hinmon, Family Services Specialist III
757-678-5153, ext. 333
[email protected]

Interstate Compact on the Placement of Children (ICPC)

The ICPC provides for the protection of children being placed across state lines. It is intended to ensure that the proposed placement is appropriate and in the best interest of the child.

The Compact applies to four types of child placements:

  • placement preliminary to an adoption
  • placement into foster care, including foster homes, group homes, residential treatment facilities, and child caring institutions
  • placement with parents and/or specified relatives when a parent or specified relative is not making the placement
  • placement of adjudicated delinquents into private institutions in other states.

Northampton's Child Welfare staff is responsible for ICPC requests. These request are assigned by the Social Work Supervisor.

For more information on ICPC procedures and requirements, contact:
Olivia Collins, Family Services supervisor
757-678-5153, ext 334
[email protected]

Foster Care Programs

Foster Care is a state mandated service to provide a range of case management, treatment and community services to a child, abused or neglected whose custody has been given to the local agency. It is intended to be a temporary solution to a child's family problems. Placement may be with a foster family, group living arrangement, a residential treatment facility or an independent living situation.

Northampton also provides training for persons interested in becoming Foster parents through an IV-E Recruitment and Training Grant.

For more information on Foster Care Programs and Training contact:
Olivia Collins, Family Services Supervisor
757-678-5153, ext 334
[email protected]

Foster Care Prevention/Family Preservation Programs

Foster Care Prevention and Family Preservation programs provides services to prevent the need for foster care placement. The Prevention policy:

  • applies to children who are at risk of foster care placement due to child abuse and neglect
  • applies to services provided to families to strengthen the family's ability to function more effectively and prevent child abuse and neglect
  • provides guidance for the use of CSA State Pool Funds for Foster Care Prevention In-Home Services.

Foster Care Prevention and Family Preservation services are provided by our Child Welfare Staff. Assignment of these cases are may by the Social Work Supervisor.

For more information on Foster Care Prevention and Family Preservation Programs, contact:
Olivia Collins, Family Services Supervisor
757-678-5153, ext. 334
[email protected]


TANF recipients are required to participate in the VIEW (Virginia's Initiative for Employment not Welfare) Program. VIEW emphases the "work first" concept in conjunction with training and education. The program goals are to offer participants an opportunity to:

  • achieve economic independence by removing work barriers
  • obtain work skills necessary for self-sufficiency
  • contribute materially to their own self-sufficiency
  • obtain work experience

For more information on the VIEW Program and VIEW activities, contact:
C. Reneta Major, Family Service Specialist II
757-678-5153, ext. 330
[email protected]

Adoption Program

The agency's adoption program focus on increasing adoption awareness and improving supportive services, making adoption a viable option to children in our foster care system.

Many of the foster care children with the goal of adoption are older, minorities or have siblings who also need placement and/or have physical, mental and emotional disabilities.

For more information on our Adoption Programs, contact:
Olivia Collins, Family Services Supervisor
[email protected]
757-678-5153, ext. 334

Department Staff Information

Mozella Francis
Director of Social Services

Northampton County
Social Service Building
PO Box 568
5265 The Hornes
Eastville, VA 23347

Phone: 757-678-5153
Fax: 757-678-0475

Hours of Operation
Monday - Friday
8 AM - 4:30 PM