Northampton County, Virginia

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SOCIAL SERVICES

The Northampton County Department of Social Services’ mission is to provide benefits and services to the citizens of Northampton based on programs established by local, state and federal laws and policy. The department’s focus is to prevent dependency and encourage self-sufficiency; preserve and restore family stability as well as promote and protect the well-being of adult protective services, foster care, employment services, food stamps, temporary assistance to needy families, Medicaid and child care.

The Northampton County Department of Social Services is administered by a board of three members which represents the county. This board meets the third Tuesday of each month at 8:15 a.m. in the Social Services Building.

OUR VISION

Our vision is to be the leader in providing innovative social services.

OUR VALUES

Our actions are guided by:

  • Commitment to the highest standard of services
  • Respect and trust for customers and colleagues
  • Empathy for others
  • Innovation in the provision of services
  • Highest standard of Ethics and Integrity in all we say and do
  • We believe diversity enriches our lives; each person has the right to live and work in a safe and healthy environment, and all people have the ability to achieve their full potential.

GOALS

Organization-wide long-term goal - Develop a financial plan to maintain and enhance the community by providing a sound quality of life and a safe living environment for our citizens.

Departmental long-term goal - The department is committed to the goal of excellence in delivery of services to individuals, families, and the community by:

  • Preventing dependency
  • Encouraging self-sufficiency
  • Preserving and restoring families
  • Promoting and protecting the well-being of children, the elderly and disabled

FUTURE ISSUES

The department’s vision is to develop and support a staff is to create a collaborative, responsive, professional environment to protect, empower and strengthen families.

In the future the department will endeavor to:

  • Provide agency-wide customer service
  • Enhance or expand special initiatives and community partners
  • Maintain and enhance efficient information management systems
  • Assure continuous quality improvement
  • Foster social and economic independence
  • Maximize state and federal revenues
  • Protect vulnerable children and adult

Meeting Minutes

October 15, 2013

 

SERVICE LEVEL MEASUREMENTS

(Estimated)                                                                    
Workload:  FY 11  FY 12  FY 13
Number of Food Stamp Participants 4028 4062 4200
Value of Food Stamps 4.06 mil 4.22 mil 4.40 mil
Number of Medicaid Participants   3685 3555 3800
Value of Medicaid & FAMIS 22.03 mil 19.76 mil 21 mil
Number of TANF Participants 615 552 600
Value of TANF 355,310 304,447 330,000
Number households receiving energy assistance* 2295 2123 2200
Value of Energy Assistance 458,447 550,152 580,000
Number of Adult Service Cases 99 107 110
Number of Child Protective Services Complaints 76 68 72
Number of Children receiving Child Care Services 106 127 130
Value of Child Care Services 130,000 183,000 200,000
Number of Foster Care Children 12 8 8
Number of Family Stabilization Cases 35 31 35
Number of Home Studies completed 5 4 6
Number served through Employment Services 143 133 140
Number of Adult Protective Service complaints 38 17 36
Number of Auxiliary Grants 20 16 20
*duplicated for heating, crisis and cooling

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