Northampton County, Virginia

Emergency Medical Services

MOTO

Providing Top Notch Customer Service & Unconditional Teamwork

MISSION

The MISSION of the Northampton County Department of EMS is to provide basic and advanced life support providers able to respond quickly, minimizing pain, suffering and loss when emergencies occur, by delivering the highest quality emergency care to citizens and visitors Northampton County.

VISION

The VISION of the Northampton County Department of EMS is two-fold. First, build a combination career and volunteer program offering a positive work environment which includes team building, mentoring, education and opportunity. Second, provide all the components needed to maintain a viable, working volunteer EMS program in Northampton County.

VALUES

The VALUES of the Northampton County Department of EMS are:

1. Emergency response and citizen services are always our highest priority and overriding concern;
2. Each member is committed to teamwork, personal integrity, ethical conduct and personal accountability for their actions, and;
3. Each member is committed to exhibiting in them and promoting within their co-workers the highest standards of service professionalism.
4. Each member is committed to SERVICE PROFESSIONALISM:

a. Attitude: Maintain an attitude of professional respect for the value of life and the dignity of others, the worth of caring, and the importance of helping others;
b. Actions: Demonstrate professional knowledge, skills, and abilities. Actions should be deliberate and appropriate for the situation at hand and carried out with expedience, efficiency, courtesy, kindness and respect for others;
c. Appearance: Present the best possible professional appearance in self, apparatus, equipment and station. It generates pride and confidence.

DEPARTMENT DESCRIPTION:

The Northampton County Department of EMS prides itself as being a combination career and volunteer department. While our Volunteer Division is new, it is growing and is a primary focus of our current recruitment efforts.

The Northampton County Department of Emergency Medical Services (EMS) currently boasts as full-time providers, seven (7) Paramedics and three (3) Enhanced providers; as part-time providers, we employ three (3) Paramedics, seven (7) Enhanced, and three (3) Basic Emergency Medical Technicians. We also have 10 volunteers, of various certification levels, on the roster.

Our department provides career staff 24/7, utilizing two types of coverage. The first is 6am to 6pm Monday through Friday, generally staffing two (2) volunteer ambulances, one in the south at Cape Charles Rescue Service and one in the north at Community Fire Company. Most recently we have increased daytime coverage by adding a “Duty Supervisor”, traveling in a quick response vehicle, to oversee and assist daytime staff as necessary. The second type is Advanced Life Support (ALS) coverage is offered on nights, weekends and holidays. Our quick response vehicle, typically staffed with a Paramedic, answers any call dispatched in Northampton County. This ALS provider assists both volunteer and career staff as necessary.

We are also proud to share the fact we utilize EMScharts, a web based EMS charting system, since 2004. NCEMS was the first in the state of Virginia to use EMScharts and remains the only agency on the Eastern Shore offering a typed and always legible patient care report.

Northampton County also recognizes three other independent non-profit agencies providing EMS services: Community Volunteer Fire Company, Northampton Fire & Rescue Company and Cape Charles Rescue Service. These volunteer EMS agencies receive funding through billing for services and fund raising activities (i.e. bingo, letter drives, picture drives, etc.). Northampton County provides no direct financial support to these EMS agencies; however we do employ career staff to supplement volunteer coverage.

NCEMS Volunteer Program

NCEMS Volunteer Application

NCEMS Volunteer Brochure

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